Privacy Policy

(Last updated: 11/20/2024)

Your Privacy Rights

GDMgroup Asia Limited d/b/a HomeMastereu, 1 Locatellikade, 1076AZ Amsterdam, Netherlands, company number 865068495 (the “Company”, “we”, or “our”), operated the website homemastereu.io (further “HomeMastereu”) respects the privacy of our users and provides you with this privacy policy (“Privacy Policy”). This Privacy Policy is intended to describe for you the information we collect, how we may use that information, with whom we may share that information, and your choices about such uses and disclosures. If you do not agree with this Privacy Policy, please discontinue your use of the website immediately. We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting this Privacy Policy. If you have any questions about this Privacy Policy, please refer to the end of this Privacy Policy for information on how to contact us.

Information We Collect About You

We may collect personal information that can identify you, including but not limited to your name and email address. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries. Personal Information that we process are:

• Information you provide: Information you provide: We may collect and store any personal information you enter on our website, such as your name, address, email address, telephone number, credit card information, and other personally identifiable information. It is at your discretion and determination whether to provide personal information to us. When you join HomeMastereu by requesting a free quote, you are opting in to receive emails from us or about HomeMastereu, other Company’s brands, one of our affiliates, or one of our 3rd party marketing partners. Your telephone number can be used to initiate and offer you certain services and to conclude and execute agreements. If you have indicated that you are interested, we, one of our affiliates, or one of our 3rd party marketing partners can also use your mobile phone number to communicate with you and keep you informed about offers. You can opt-out of notifications by replying to emails you have received, using the unsubscribe link in the email, or contacting us via email at support@homemastereu.com. Note: you cannot opt out of receiving certain administrative or legal notices from us.
• Information from other sources: We may also obtain both personal and non-personal information about you from business partners, contractors and other third parties, such as updated delivery and address information, purchase history, and demographic information.
• Cookies. We use various technologies, such as cookies and web beacons, to collect information from your computer and about your activities on our site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address. We may allow third-parties, including our authorized service providers, advertising companies, and ad networks to display advertisements on our site. These companies may use cookies to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties. Please read Cookie Policy to know more.

BY PROVIDING PERSONAL INFORMATION TO US VIA WEBSITE, YOU VOLUNTARILY CONSENT TO THE COLLECTION, USE, TRASFER AND DISCLOSURE OF SUCH PERSONAL DATA AS SPECIFIED IN THIS PRIVACY POLICY.

Legal Basis For Processing Personal Information

We will only use your personal information if we have a lawful basis to do so in accordance with the rules or principles of the applicable data privacy laws such as:

• when it’s our legal duty,
• if we have your consent,
• when it’s necessary to perform our contractual obligation and/or otherwise within our legitimate right to do so, including business or commercial purpose (Relevant Purpose). The Company`s Relevant Purposes are: including: enhancing the Company's products and services; fraud prevention; analytics; advertising enhancement; any other purpose not prohibited by applicable laws or privacy regulations, including the CCPA and other data protection laws.

How We Use the Information We Collect

We may use information that we collect about you to:

• Provide products and services that you have requested;
• Manage your account and provide you with customer support;
• Perform research and analysis about your use of, or interest in, our products, services, or content;
• Communicate with you by email, postal mail, telephone and/or mobile devices or send newsletters, promotional offers, customer feedback surveys, and other relevant legal notifications about products or services that may be of interest to you either from us, our affiliates, our partners or third parties;
• Communicate with you via phone or email with regard to partially completed service requests;
• Develop and display content and advertising tailored to your interests on our site and other sites;
• Perform background screening, which may include the use of third parties or service professionals;
• Enforce our terms and conditions as stated in our Terms of Use;
• Enforce our terms and conditions as stated in our Terms of Use;
• Manage our business;
• Perform functions as otherwise described to you at the time of collection.

Financial Information for Service Professionals

For service professionals, we may use financial or payment method information to process payment for any purchases made on our website, rebate, and other programs in which you elect to participate, to pre-qualify you for credit card and other offers that you might find of interest, to pre-qualify you to participate in our contractor network, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

With Whom We Share Your information

Information we collect may be shared with a variety of parties depending upon the purpose for and context in which that information was provided. In all cases where we share your personal information with third parties, we will use a minimum necessary standard to disclose only that information required for satisfying the purpose of or performing the service for which the information is disclosed.

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We will share your personal information in accordance with your consent for us to do so. We may share personal information with:

• Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, surveys and other features offered through HomeMastereu or performing background checks of service professionals. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
• Marketing affiliates: When you are referred to us via a third party marketing affiliate, we may share your email address, and other information that you provide, to such marketing affiliate.
• Service professionals: We match your information and service request against our list of service professionals. When you submit a service request through our website, you consent to our providing your personal information and request to the service professionals we match with your request. Sharing this information with service professionals allows them to contact you using the email address or other contact information you provided. In addition, we have other approved contractual partners that fulfill service requests, or that utilize their own service professionals to supplement our network, and we share your information with them, subject to contractual confidentiality restrictions, in order to attempt to provide the services requested. If you use our services pursuant to a membership with one of our partners, we may share your service request activity information with such partner. We may also release information to collection and/or credit agencies for past due service professional accounts.
• Business partners: When you make purchases, reservations or engage in promotions offered through HomeMastereu or our services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests. When you elect to engage in a particular merchant’s offer or program, you authorize us to provide your email address and other contact information to that merchant.
• Direct mail partners: From time to time, we may share our postal mailing list with selected providers of goods and services that may be of interest to you.
• Company’s affiliates:  In order to streamline certain business operations, develop products and services that better meet the interests and needs of you, we may share your personal information with any of our current or future affiliates, affiliated entities, subsidiaries and parent companies. You hereby agree to our sharing some or all of your information with Company’s affiliates.

Other Situations:
We also may disclose your information:

• In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
• When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce HomeMastereu terms and conditions or other agreements or policies.
• In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Please note, in limited circumstances, we may without notice to you or your consent, access and disclose your personal information or any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, or in the vital interests of us or any person.

Our website may contain links to third parties’ websites. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices. Thus, we are not responsible for the privacy practices or the content of such websites and we have no responsibility or liability relating to them.

Aggregated and Non-Personal Information

We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties and affiliated companies to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors.

Retention

We retain personal information only as long as required to fulfill the purposes described above, or as required by law as necessary to comply with our legal obligations or to resolve disputes. We may store any information about your activity on our website or any information created, posted or shared by you on our websites for as long as we deem it necessary or until you provide specific instructions to delete it.

How You Can Access Your Information

If you have an online consumer account with us, you can access and review your personal information by logging into your account. You can also review and update your personal information by contacting us. You can also choose to have your account disabled by contacting email support@homemastereu.com. After you deactivate your account, you will not be able to sign in to our website or access any of your personal information. If you deactivate your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our Terms and Conditions, take actions we deem necessary to protect the integrity of our website or our users, or take other actions otherwise permitted by law.

Your Choices About Collection and Use of Your Information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Please refer to the Federal Trade Commission’s website at https://www.consumer.ftc.gov for information about how to protect yourself against identity theft.

(Opt-Out/Unsubscribe/ Sign Out)

At any time, you can choose to no longer receive commercial marketing or promotional emails or newsletters from us by accessing your user account and opting out. You also will be given the opportunity, in any marketing email that we send to you, to opt out of receiving such messages in the future, or by replying to any of these emails. Be sure you include your name and email address. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. If you prefer not to have us share your email address & other information with selected providers of goods and services that may be of interest to you, you can notify us at any time by emailing us at support@homemastereu.com.

How We Protect Your Personal Information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Thus, any transmission of data at or through the Website, or otherwise via the Internet or wireless networks, is done at your own risk. Please refer to the Federal Trade Commission’s website at https://www.consumer.ftc.gov for information about how to protect yourself against identity theft.

Blogs, Bulletin Boards, Chat Rooms and Other Social Media Sites

We may provide areas on our websites where you can post information about yourself and others and communicate with others, as well as post comments (e.g. pictures, videos, audio files, etc.). Such postings are governed by our Terms and Conditions. In addition, such postings may appear on other social media websites or when searches are executed on the subject of your posting. Please note that whenever you voluntarily disclose personal information on public web pages, that information will be available to the public.

Children’s Privacy

We understand the importance of protecting the privacy of children, especially in an online environment. In particular, our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information without parental consent, please contact us at support@homemastereu.com and we will take steps to remove such information and terminate the children’s account. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

Visiting Our Websites from Outside the United States

This Privacy Policy is intended to cover collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Transferring of Assets and Rights

We may also share your information with others in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, or share your personal information, we will notify you by sending an email to the email address you most recently provided us in your account, profile or registration (unless we do not have such an email address), or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Exercising your Rights

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, or share your personal information, we will notify you by sending an email to the email address you most recently provided us in your account, profile or registration (unless we do not have such an email address), or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

How to Contact Us

If you have any questions about this Privacy Policy or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email or postal mail as follows: Privacy Policy Inquiry, GDMgroup Asia Limited d/b/a HomeMastereu, 1 Locatellikade, 1076AZ Amsterdam, Netherlands, company number 865068495 or email us at support@homemastereu.com.

Exercising your Rights

To exercise your rights to know, access, and be forgotten described above, please submit a verifiable consumer request to the Company by email support@homemastereu.com.

To exercise your rights to Opt-Out, alternatively you may use the “Do Not Sell My Personal Information” link in the footer of website.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request to know or for access twice within a 12-month period. The verifiable consumer request must: (1) Provide sufficient information that allows the Company to reasonably verify you are (a) the person about whom the Company collected personal information or (b) such person’s authorized representative. (2) Describe your request with sufficient detail that allows the Company to properly understand, evaluate, and respond to it.

We may require additional information to verify your requests to exercise your rights or understand the scope of your request, although you will not be required to create any account on HomeMastereu to submit a request or have it fulfilled. The Company cannot respond to your request or provide you with personal information if the Company cannot verify your identity or authority to make the request and confirm the personal information relates to you. The Company will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We are permitted to reject your request if we reasonably determined that you are not a resident of the State of California.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Do Not Call Policy

The Company takes its responsibilities about customer information and customer service very seriously. In support of this commitment, HomeMastereu has adopted the following Do Not Call Policy.

No employee or agent of the Company shall engage in telemarketing practices that violate the terms of the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, or state law or regulation.

The Company maintains a record of the name and telephone number for consumers who do not wish to be called. If you don’t want to receive sales calls from HomeMastereu, just ask us to place your name on our Do Not Call List. We will note your request immediately, and will remove your information from active lists within 30 days.

You can make your request in writing by mailing us at GDMgroup Asia Limited d/b/a HomeMastereu, 1 Locatellikade, 1076AZ Amsterdam, Netherlands or by phone by calling 1-888-565-1613. When you make a request, you must include your name, address and telephone number(s) you want to be included on our list. If your information changes, please notify us of the new name, address, and telephone number(s) in order to remain on our Do Not Call List. If you would like us to remove you from our Do Not Call List in order to receive our telephone solicitations, notify us by contacting us at the above address or telephone number.

All Company’s personnel involved with telemarketing and/or telephone solicitation for HomeMastereu are trained, informed, and directed to comply with the Company Do Not Call Policy.

Upon request, the Company will provide its Do Not Call policy. The policy is also available online at the following web address: homemastereu.io/privacy.

COOKIE POLICY

This Website uses cookies with the purpose to serve you more efficiently and effectively. This Cookie Policy explains what cookies are, when and why cookies are used by us. Please read carefully this Cookie Policy.

This Website uses different types of cookies that are described below. Some cookies are placed by third party services that appear on our pages.

What are Cookies?

Cookies are small text files that can be used by websites to make a user's experience more efficient. Like most online services, we use cookies and similar technologies to provide and personalize the Website, analyze use, and prevent fraud. In order to optimize your experience, cookies also help with the collection of customer tracking data. Please note that we also keep track of Internet Protocol (IP) addresses and may disclose your IP address during the course and scope of our business strictly in compliance with our Privacy Policy and this Cookie Policy. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. For all other types of cookies we need your permission.

Managing cookies

There are several options available for managing your cookie preferences, depending on the cookie type and your device. Please note that no one option is sufficient to manage all cookies on all devices. Therefore, you may wish to combine one or more options for complete coverage.

You can revoke or change your consent to our use of cookies at any time.

Browser Settings

If you no longer wish to receive cookies, you can use your web browser settings to allow, deny or delete cookies. To do this, follow the instructions in your browser (usually found in the Help, Tools, or Edit menu)

Mobile Identifiers

On your mobile device, your operating system may provide you with options to opt-out of interest-based advertising or to otherwise reset your mobile identifier. This is a unique identifier that can be used to identify a mobile device that works similarly to a cookie. For example, you may use the “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt-out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.

If you need further explanation or additional questions please write to us.

Also, please refer to https://optout.networkadvertising.org/?c=1, or https://optout.aboutads.info/?c=2&lang=EN which includes additional useful information about how to block cookies using different types of browser or mobile device.